Accor is seeking a Front Office Guest Services agent in Adelaide to deliver warm, efficient service to guests from check-in to check-out. You will manage reservations, answer inquiries, and provide local information with a strong focus on upselling where appropriate.
The role requires proficiency with Opera Cloud and MS Office, a flexible 7-day roster, and impeccable communication. You will be the first point of contact ensuring guest satisfaction and loyalty through Accor Heartist standards.
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Guest Services Concierge | Front Desk & Reservations in Adelaide employer: Accor
At The Adnate Perth - Art Series, we pride ourselves on being an exceptional employer that fosters creativity and personal growth in a vibrant and artistic environment. Our inclusive work culture encourages collaboration and innovation, while our comprehensive benefits, including the ALL Heartist Membership and access to industry-leading training platforms, empower you to develop your career in hospitality. Located in the heart of Perth, you'll enjoy not only a dynamic workplace but also the opportunity to explore local wineries and beautiful beaches during your leisure time.