Purpose
As a Workplace Experience and Hospitality Executive, you will curate exceptional, 5-star experiences for tenants, visitors, and stakeholders. Reporting to leadership, you will seamlessly combine daily F&B operations, premium concierge hospitality, and proactive workplace services, ensuring our office environment radiates convenience, community, and the prestigious hospitality Accor is celebrated for.
The successful candidate will be hired on a 12-month fixed-term contract with an option to extend in line with the contractual agreement.
Primary Responsibilities
- Proactively welcome tenants and visitors, offering premium concierge and personalised lobby services.
- Deliver exceptional food and beverage services in conference rooms, ensuring impeccable set-ups.
- Provide table service for beverages in adjacent executive lounge areas to enhance the experience.
- Co-ordinate daily workplace operations, tenant activation initiatives, and community-building events.
- Liaise with preferred suppliers to identify opportunities for service innovation.
- Respond promptly to tenant feedback, maintaining the asset's premium operating standards.
Skills and Experience
- Strong hospitality or hotel background with experience in premium food and beverage service.
- Demonstrated experience in a customer-facing, concierge, or luxury guest services role.
- Proven capability in co-ordinating and planning events with seamless operational delivery.
- Excellent communication skills with a genuine passion for curating personalised customer experiences.
- All successful candidates will be required to hold a valid National Police Check
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Workplace Experience and Hospitality Executive in Sydney employer: Accor Apartments & Realty
As a Food & Beverage Manager with us, you'll thrive in a dynamic and supportive environment that prioritises employee growth and development. Our culture fosters creativity and collaboration, allowing you to lead a passionate team while crafting unforgettable experiences for our guests. Located in a vibrant area, we offer competitive benefits and a unique opportunity to make a significant impact in the hospitality industry.
