At a Glance
- Tasks: Create unforgettable experiences for tenants and visitors with top-notch hospitality and service.
- Company: Join a prestigious hospitality brand known for excellence and community.
- Benefits: 12-month contract with potential extension, competitive pay, and a vibrant work environment.
- Other info: Dynamic role with opportunities to innovate and enhance workplace experiences.
- Why this job: Be the face of luxury service and make every visitor feel special and welcomed.
- Qualifications: Experience in hospitality or luxury services, with a flair for customer engagement.
The predicted salary is between 47250 - 57750 $ per year.
- Purpose
- As a
Workplace Experience and Hospitality Executive , you will curate exceptional, 5-star experiences for tenants, visitors, and stakeholders.
Reporting to leadership, you will seamlessly combine daily F&B operations, premium concierge hospitality, and proactive workplace services, ensuring our office environment radiates convenience, community, and the prestigious hospitality Accor is celebrated for.
The successful candidate will be hired on a 12-month fixed-term contract with an option to extend in line with the contractual agreement.
- Primary Responsibilities
- Proactively welcome tenants and visitors, offering premium concierge and personalised lobby services.
- Deliver exceptional food and beverage services in conference rooms, ensuring impeccable set-ups.
- Provide table service for beverages in adjacent executive lounge areas to enhance the experience.
- Co-ordinate daily workplace operations, tenant activation initiatives, and community-building events.
- Liaise with preferred suppliers to identify opportunities for service innovation.
- Respond promptly to tenant feedback, maintaining the asset's premium operating standards.
Skills and Experience
- Strong hospitality or hotel background with experience in premium food and beverage service.
- Demonstrated experience in a customer-facing, concierge, or luxury guest services role.
- Proven capability in co-ordinating and planning events with seamless operational delivery.
- Excellent communication skills with a genuine passion for curating personalised customer experiences.
- All successful candidates will be required to hold a valid National Police Check
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Premium Workplace Concierge & Hospitality Lead in Sydney employer: Accor Apartments & Realty
As a Food & Beverage Manager with us, you'll thrive in a dynamic and supportive environment that prioritises employee growth and development. Our culture fosters creativity and collaboration, allowing you to lead a passionate team while crafting unforgettable experiences for our guests. Located in a vibrant area, we offer competitive benefits and a unique opportunity to make a significant impact in the hospitality industry.