At a Glance
- Tasks: Lead customer experience initiatives and manage a team of concierges.
- Company: Join Accor Apartments & Realty, a leader in hospitality.
- Benefits: Competitive salary, career growth, and a vibrant work culture.
- Other info: Dynamic role with opportunities for creativity and innovation.
- Why this job: Shape unforgettable experiences and engage with customers daily.
- Qualifications: Experience in customer service and team leadership required.
The predicted salary is between 63000 - 77000 $ per year.
Accor Apartments & Realty is seeking a Customer Experience Manager to oversee customer experience initiatives across a designated portfolio. You will lead a team of Head Concierge and Concierge Executives, ensuring KPI targets and budgets are met, and you will craft engaging content for social media and online platforms.
You will collaborate with the Area Manager on talent management, recruitment, rostering, and implement best practice tools while embodying Accor values.
Head of Customer Experience & Engagement in Sydney employer: Accor Apartments & Realty
As a Food & Beverage Manager with us, you'll thrive in a dynamic and supportive environment that prioritises employee growth and development. Our culture fosters creativity and collaboration, allowing you to lead a passionate team while crafting unforgettable experiences for our guests. Located in a vibrant area, we offer competitive benefits and a unique opportunity to make a significant impact in the hospitality industry.
