Purpose
As Restaurant Manager, you are the driving force behind the restaurant’s success. Leading from the front to deliver outstanding dining experiences, building a high-performing team, and ensuring seamless operations.You’llbalance service excellence with commercial outcomes, creating a vibrant, guest-focused environment that reflects the brand.
Location
Sydney, NSW 2000
Contract Type
Permanent Full Time
Salary
$90,000 plus superannuation
Primary Responsibilities
- Ensure TeamMembers greet guests and escorts them to tables
- Schedules dining reservations
- Trains and monitors Food and Beverage Attendants and ensures service standards are met
- Ensuresaccuraterecording and verification of Team Member time records
- Manages all TeamMembers in all aspects of the daily operation of the outlet, providing the necessary assistance where required
- Ensures that approved service sequences and standards areestablishedandmaintained at all times
- Ensures that all opening and closing procedures are carried out to an acceptable standard and supervises outlet
- Maintains efficient operating procedures for the outlet’s point of sale cashiering computer system, ensuring accuracy and balancing of till and the department cash float
- Maintainsa high levelof cleanliness and care of all equipment and materials; and ensure security of outlet
- Promptly reports any maintenance workrequiredto the Manager and or maintenance department
- Maintains all outlet stock levels
- Conducts daily briefings
- Completes the Restaurant dailylog book
- Develops training plans and conducts on and off the job training sessions for all outlet Team Members
- Attends all scheduled food and beverage and other relevant meetings whenrequired
- Monitors outletsmanpower, payroll budget, control costs and maximise profitability
- Take extreme care with personal groomingin order tomaintaina consistentlyhigh levelof professional appearance and monitors service personnel’s appearance and grooming
- Punctual, efficient, and courteousat all timeswith guests and fellow Team Members alike
- Is aware of own work schedule and always provides adequate notice when circumstance prevent one from adhering to that schedule
- Handles all guest complaintsimmediately,courteouslyand satisfactorily
- Ensures all guests are greeted & escorted to theirallocatedtables when possible
- Assistswith conducting performance appraisals of subordinates as instructed
- Other duties as may be prescribed from time to time due to operational needs
Skills and Experience
- A strong communicator with well-developed stakeholder management
- RelevantDiploma in Hospitality Management / Hospitality, or 3 years of relevant experience.
- The ability to balance multiple priorities and act with a sense of urgency, whilstremainingcalm under pressure
- The possession of a valid RSA
- 5-star hotel background as a Supervisor/Manager in a food service field
- Someone who is exceptionally organised, with the ability to prioritisein order tomeetallocatedtimelines and budgets
- The ability to remain calm when under pressure
- The ability to work a flexible roster including mornings, evenings,weekendsand public holidays
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Restaurant Manager employer: Accor Apartments & Realty
As a Food & Beverage Manager with us, you'll thrive in a dynamic and supportive environment that prioritises employee growth and development. Our culture fosters creativity and collaboration, allowing you to lead a passionate team while crafting unforgettable experiences for our guests. Located in a vibrant area, we offer competitive benefits and a unique opportunity to make a significant impact in the hospitality industry.
