At a Glance
- Tasks: Manage hotel operations overnight, ensuring guest satisfaction and safety.
- Company: Reputable hotel known for exceptional service and a supportive team.
- Benefits: Competitive pay, flexible hours, and opportunities for career advancement.
- Other info: Perfect role for night owls looking to grow in hospitality.
- Why this job: Be the hero of the night, creating memorable experiences for guests.
- Qualifications: Experience in Night Audit or Accounts preferred; customer service skills essential.
The predicted salary is between 14.4 - 17.6 $ per hour.
As the Night Manager, you will ensure the property runs smoothly from 11pm to 7am. During these night time hours when most guests are asleep, you serve as the reliable point of contact, addressing late-night guest inquiries, maintaining security, and managing minor maintenance matters, all to uphold the hotel's exceptional reputation.
Primary Responsibilities
- Manage nightly hotel operations and ensure the safety of all individuals on the premises during your shift.
- Deliver continuous customer service throughout the evening, encompassing check-ins, checkouts, and addressing guest inquiries.
- Manage the reception desk and oversee night audit and reporting procedures.
- Uphold overnight property security standards.
- Assist in preparing for the daytime team's operations.
Skills and Experience
- Previous experience in Night Audit and/or Accounts is highly valued, as this role can serve as a stepping-stone to various opportunities in operations or finance.
- A positive demeanour and capable of working independently.
- Hold a sincere commitment to customer service, and the technical proficiency to execute nightly front office transaction audits.
- Quick thinking, customer-centric trouble shooter with a proactive approach to crafting and delivering memorable guest experiences.
- A keen eye for detail to ensure accurate daily revenue capture and reporting.
Night Manager employer: Accor Apartments & Realty
As a Food & Beverage Manager with us, you'll thrive in a dynamic and supportive environment that prioritises employee growth and development. Our culture fosters creativity and collaboration, allowing you to lead a passionate team while crafting unforgettable experiences for our guests. Located in a vibrant area, we offer competitive benefits and a unique opportunity to make a significant impact in the hospitality industry.
