At a Glance
- Tasks: Lead the front office team to create unforgettable guest experiences and solve challenges creatively.
- Company: Join a vibrant hotel with a focus on teamwork and guest satisfaction.
- Benefits: Competitive salary, career growth opportunities, and a dynamic work environment.
- Other info: Flexible schedule required, including nights and weekends for an exciting hospitality career.
- Why this job: Make a real impact by transforming guest experiences and leading a passionate team.
- Qualifications: Experience in hotel operations and strong communication skills are essential.
The predicted salary is between 39600 - 48400 $ per year.
As the Front Office Manager, your role extends beyond simply overseeing front-of-house operations. Your mission is to foster team unity and ensure the creation of unforgettable experiences for every guest.
Primary Responsibilities:
- Confidence in communicating with guests and colleagues to ensure cohesive collaboration.
- Conquer challenges alongside guests, transforming dilemmas into success stories through creative solutions.
- Recruit, train, and mentor Front Office team members, nurturing their professional growth, and diligently monitoring their performance.
- Adhere to OH&S requirements, promptly respond to emergencies, and prioritise the safety of both guests and staff.
- Exhibit proficiency in accurately handling reservations, managing guest accounts, and analysing reports and data.
- Closely monitor budgets, expenditure, and revenue to make informed operational decisions and achieve financial objectives.
Skills and Experience:
- Experience in Hotel Operations, with a history of leading the charge as a Supervisor or Manager.
- Proven ability to multi-task and thrive under pressure, supported by strong organisational and time management skills.
- Proficiency in using reservation and property management systems is a plus.
- Masterful in the art of communication, both written and spoken.
- Capable of embracing a flexible rotating schedule, including nights, overnights, weekends, and public holidays.
Front Office Manager in Coffs Harbour employer: Accor Apartments & Realty
As a Food & Beverage Manager with us, you'll thrive in a dynamic and supportive environment that prioritises employee growth and development. Our culture fosters creativity and collaboration, allowing you to lead a passionate team while crafting unforgettable experiences for our guests. Located in a vibrant area, we offer competitive benefits and a unique opportunity to make a significant impact in the hospitality industry.
We think you need these skills to ace Front Office Manager in Coffs Harbour
Communication Skills
Team Leadership
Problem-Solving Skills
Training and Mentoring
Organisational Skills
Time Management
Hotel Operations Experience
