Accor Apartments and Realty is seeking an Assistant Manager - ALLRes to lead a consultant team and deliver exceptional guest experiences. You will drive service excellence over phone and email, mentor reservation staff, and address escalated issues with strong problem-solving skills.
You will also champion the Accor Live Limitless loyalty program, seek operational improvements, and participate in change initiatives to elevate the overall guest journey.
Reservations Team Lead: Guest Experience & Loyalty in Gold Coast employer: Accor Apartments and Realty
At Wonil Hotel Perth, we pride ourselves on being an exceptional employer that fosters a vibrant work culture and prioritises employee growth. Located along the picturesque Swan River, our boutique hotel offers unique benefits such as access to Accor's extensive training programs, a supportive team environment, and the opportunity to contribute to meaningful community initiatives through our connection with the Forrest Research Foundation. Join us to lead a passionate team in delivering personalised guest experiences while enjoying the perks of working within a globally recognised hospitality brand.
Contact Details:
Accor Apartments and Realty Recruitment Team
