At a Glance
- Tasks: Manage client accounts and ensure timely payments while providing excellent customer service.
- Company: Join a leading national company with a friendly and inclusive culture.
- Benefits: Career development programs, Employee Assistance Program, and a supportive work environment.
- Other info: Great opportunity for growth and learning in a fast-paced environment.
- Why this job: Kickstart your career in finance with a dynamic team and make a real impact.
- Qualifications: Strong communication skills, attention to detail, and experience in an administrative role.
The predicted salary is between 47250 - 57750 $ per year.
Join our friendly, inclusive team and start your career in a growing national company!
Reporting to the Credit Manager, this role is an integral part of the National Finance Team, working closely with sales teams and customers to support effective debt collection and proactive customer account management.
In 2025, we celebrated 50 years of service as Australia's leading supplier of commercial door hardware, locksmithing, and security solutions.
With a national presence and 350+ team members across Australia, we support trade, commercial, and major project customers with a complete range of products and services.
We have a great opportunity for a Credit Officer to join our head office team in North Melbourne.
Your responsibilities will include
- Manage existing client accounts and deliver an excellent sales experience to Trade Sales customers
- Manage a high volume debtors ledger
- Undertake collection calls to ensure timely payment
- Allocate and receipt customer payments accurately
- Perform account reconciliations
- Build relationships with customers to support timely payment
- Report on outstanding debt
- Provide a high standard of service to customers, Access Hardware managers & staff
- Assist other Access Hardware Branches as required
- Respond tointernal and external customer queries
- Identify overdue accounts and raise to relevant internal stakeholders
About you
- Organised and able to stay focused in a fast-paced environment
- Experience managing a high volume of emails
- Willing to learn and adapt to the Access Hardware processes
- Excellent communication skills, strong attention to detail, with a pro-active approach to resolving issues
- Analytical and problem-solving skills
- Demonstrated experience in an administrative-based role
- A strong work ethic with a friendly, professionalapproach when working with both internal and external stakeholders
- Be a Team Player
Why Access Hardware?
Because our people make it a great place to work.
- Continuous learning and development programs to support your career goals
- Employee Assistance Program (EAP)for you and your family
Working together to makearchitectural hardware and security solutions easy for our customers.
Aboriginal and Torres Strait Islander peoples are encouraged to apply. The successful candidate will be required to provide a current National Police Clearance.
Credit Officer in Melbourne employer: Access Hardware
Access Hardware is an excellent employer that fosters a collaborative and detail-oriented work culture in Melbourne. With a strong emphasis on employee growth, we offer hands-on training and development opportunities for our team members, ensuring they thrive in their roles. Our commitment to teamwork and reliability makes us a rewarding place to build a meaningful career in the locksmithing industry.
