At a Glance
- Tasks: Support and manage customer cloud environments, ensuring systems stay online and secure.
- Company: Join CyberCX, a leading force in cyber security across Australia and beyond.
- Benefits: Competitive salary, supportive team culture, and opportunities for professional growth.
- Other info: Must be an Australian citizen eligible for security clearance.
- Why this job: Make a real impact in cyber security while working with cutting-edge technology.
- Qualifications: Tertiary qualification in IT or related field; Azure certifications are a plus.
The predicted salary is between 82800 - 101200 $ per year.
The work we do matters
We protect and defend our customers and communities by providing the most comprehensive range of cyber security professional services in the region.
With more than 1,400 team members across Australia, New Zealand, the UK and US, we are a leading force in cyber security, offering services from strategy, GRC, managed security services, cloud security, digital forensics and cyber education.
If you’re ready to work with teammates that get you, a leader that supports you and customers that need you, then you’re ready for Cyber CX.
How you will make an impact
Own and support customer cloud environments, troubleshooting issues and delivering solutions that keep critical systems online.
Day to day you will
- Address and resolve incidents and service requests
- Manage and develop relationships with customers, stakeholders and third parties/vendors.
- Manage and monitor all systems ensuring the highest levels of availability
- Take ownership of support request and releases
- Ensure customers continue to follow the standard process
- Create monthly customer status reporting on the monthly service agreements
- Provision and configure cloud-based resources to manage customer environments
- Be proactive in customer environments, applying skills and technical brilliance
- Apply Dev Ops processes & methodologies as required
Skills & Qualifications
- Tertiary qualification in Computer Science or a related discipline desirable
- Microsoft Azure and/or M365 certifications advantageous
- At least 1 years’ experience in IT engineering / operations or similar field
- Knowledge in one or more of the following technologies is ideal
- Able to work autonomously and use initiative to achieve desired outcomes
- Able to explore new challenges, and know when guidance from someone with more domain experience is required
Microsoft Azure & M365 Security Services including
- Microsoft Sentinel
- Microsoft Defender Suite
- Microsoft Purview / Information Protection
- Azure/M365 Security Workloads
- Azure AD & Identity Governance
- Modern Endpoint Management (Windows 10 / 11, Intune, Auto Pilot, Enterprise Mobility)
- Microsoft Azure Cloud Platforms
- Microsoft Azure Application Development
- Azure Dev Ops or Dev Sec Ops
- Azure Security Services
- Terraform
Please note that due to the nature of this role, it is a mandatory requirement that all applicants are Australian citizens with the ability to hold an Australian Security Clearance.
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Microsoft Cloud Engineer in Sydney employer: Accenture PLC
At Partners in Performance, part of Accenture, we pride ourselves on being an exceptional employer that fosters a dynamic and collaborative work culture. Our focus on human performance means you will have the opportunity to work closely with clients, driving meaningful change and delivering tangible results rather than just reports. With a commitment to employee growth through mentorship and diverse experiences, our ANZ office offers a unique environment where your insights can lead to impactful outcomes for some of the world's largest companies.
