Accenture Australia is seeking a Service Management Consultant / Process Specialist to design and uplift ITSM practices across complex client environments. You will embed ITIL 4 aligned frameworks, work with multi‐supplier setups and DevOps/SRE contexts, and drive practical operational improvements.
The role requires strong workshop facilitation, stakeholder engagement, and hands‐on delivery to enable reliable, scalable service operations. Australian work rights are mandatory.
ITSM Process Architect | ITIL4, DevOps & SRE in Melbourne employer: Accenture PLC
At Partners in Performance, part of Accenture, we pride ourselves on being an exceptional employer that fosters a dynamic and collaborative work culture. Our focus on human performance means you will have the opportunity to work closely with clients, driving meaningful change and delivering tangible results rather than just reports. With a commitment to employee growth through mentorship and diverse experiences, our ANZ office offers a unique environment where your insights can lead to impactful outcomes for some of the world's largest companies.
