At a Glance
- Tasks: Design and implement ITSM practices for diverse client environments.
- Company: Join Accenture Australia, a leader in innovative service management.
- Benefits: Competitive salary, flexible work options, and career development opportunities.
- Other info: Collaborative environment with opportunities to work on exciting projects.
- Why this job: Shape the future of IT service management with cutting-edge practices.
- Qualifications: Expertise in ITIL 4 and experience in service management.
The predicted salary is between 121500 - 148500 $ per year.
Accenture Australia is seeking a Service Management Consultant / Process Specialist in Melbourne to design, uplift and embed ITSM practices across complex client environments. You will work with client stakeholders and delivery teams to implement fit-for-purpose ITSM processes that enable reliable, scalable service operations.
The role covers process design, advisory work, and hands-on delivery in multi-supplier and cloud contexts, with strong emphasis on ITIL 4, governance, and DevOps/SRE.
ITSM Process Architect | ITIL 4 Expert | ServiceNow in Melbourne employer: Accenture Australia
Accenture is an exceptional employer, offering a vibrant work culture that fosters innovation and collaboration among passionate professionals in the Technology Architecture Practice. With access to cutting-edge tools, comprehensive training programs, and a structured career development path, employees are empowered to grow their skills and advance their careers while enjoying flexible work arrangements and a commitment to diversity and inclusion.
