24/7 Crisis Digital Services Support Lead (Remote) in Gold Coast

24/7 Crisis Digital Services Support Lead (Remote) in Gold Coast

Gold Coast Full-Time Remote
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At a Glance

  • Tasks: Supervise and coordinate digital service Crisis Supporters for real-time support.
  • Company: Join Lifeline Australia, a leader in crisis support services.
  • Benefits: Flexible remote work, meaningful impact, and professional development opportunities.
  • Other info: Work within a 24/7 roster with a supportive team.
  • Why this job: Make a difference by supporting individuals in crisis from anywhere.
  • Qualifications: Strong crisis support experience and proficiency in MS Office and Teams.

Sydney Lifeline Australia is seeking an In-Shift Support – Digital – Remote to supervise and coordinate our digital service Crisis Supporters across the Lifeline network.

This role ensures real-time support, debriefing after high-risk interactions, and emergency interventions while maintaining compliance and data accuracy.

The successful candidate will work within a 24/7 roster, have strong crisis support experience, and be proficient with MS Office and MS Teams.

24/7 Crisis Digital Services Support Lead (Remote) in Gold Coast employer: Ac3

Ac3 is an exceptional employer that fosters a collaborative and innovative work culture in the heart of Sydney. With a strong focus on employee growth, you will have access to ongoing training and development opportunities while leading a dynamic global IT team. Enjoy competitive benefits and a supportive environment that values your contributions and encourages meaningful career advancement.

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Contact Details:

Ac3 Recruitment Team

We think you need these skills to ace 24/7 Crisis Digital Services Support Lead (Remote) in Gold Coast

Adaptability
Time Management
Communication Skills
Attention to Detail
Problem-Solving Skills
Flexibility
Organizational Skills