24/7 Crisis Digital Services Support Lead – Remote in Brisbane

24/7 Crisis Digital Services Support Lead – Remote in Brisbane

Brisbane Full-Time Remote
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At a Glance

  • Tasks: Supervise and coordinate digital service Crisis Supporters for real-time support.
  • Company: Join Lifeline Australia, a leader in crisis support services.
  • Benefits: Flexible remote work, competitive pay, and meaningful impact on lives.
  • Other info: Work within a 24/7 roster in a supportive and dynamic environment.
  • Why this job: Make a difference by supporting those in crisis with your expertise.
  • Qualifications: Strong crisis support experience and proficiency in MS Office and Teams.

Sydney Lifeline Australia is seeking an In-Shift Support – Digital – Remote to supervise and coordinate our digital service Crisis Supporters across the Lifeline network.

This role ensures real-time support, debriefing after high-risk interactions, and emergency interventions while maintaining compliance and data accuracy.

The successful candidate will work within a 24/7 roster, have strong crisis support experience, and be proficient with MS Office and MS Teams.

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24/7 Crisis Digital Services Support Lead – Remote in Brisbane employer: Ac3

Ac3 is an exceptional employer that fosters a collaborative and innovative work culture in the heart of Sydney. With a strong focus on employee growth, you will have access to ongoing training and development opportunities while leading a dynamic global IT team. Enjoy competitive benefits and a supportive environment that values your contributions and encourages meaningful career advancement.

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Contact Details:

Ac3 Recruitment Team

We think you need these skills to ace 24/7 Crisis Digital Services Support Lead – Remote in Brisbane

Adaptability
Time Management
Communication Skills
Attention to Detail
Problem-Solving Skills
Flexibility
Organizational Skills