Absorb Software Inc. in Australia is seeking a client-focused Technical Support Specialist to join our Client Advocacy team.
You will help Absorb platform clients worldwide via phone, chat, and remote desktop, guiding them toward success with clear communication and thorough investigations. The role emphasizes troubleshooting, documenting issues, and acting as the client advocate while delivering professional status updates as solutions are confirmed.
Remote SaaS Client Advocate & Tech Support Pro in Gold Coast employer: Absorb Software Inc.
At Absorb, we pride ourselves on being an exceptional employer that fosters a collaborative and open work culture, especially within our Client Advocacy team. Our remote-first approach allows for flexible work arrangements, while our comprehensive health and wellness benefits, along with endless opportunities for career growth, ensure that every employee can thrive and develop their skills in a supportive environment. Join us to be part of a company that genuinely cares about your success and invests in your professional journey.