At a Glance
- Tasks: Support job seekers in achieving their employment goals through coaching and relationship building.
- Company: Join Ability Options, a progressive and inclusive organisation dedicated to community support.
- Benefits: Enjoy competitive pay, salary packaging, flexible work, and professional development opportunities.
- Other info: Be part of a diverse team that values equity and inclusion, with excellent career growth potential.
- Why this job: Make a real difference in people's lives while growing your career in a supportive environment.
- Qualifications: Experience in sales, customer service, or related fields is a plus; passion for helping others is essential.
The predicted salary is between 68990 - 68990 $ per year.
Opportunity to join a progressive and inclusive team in Hornsby. Training provided + ongoing career & development opportunities. Meals & Entertainment card + $15,900 in salary packaging.
Who Are We?
Ability Options provides employment and disability services to people who need assistance to achieve their aspirations and inclusion in the community. We operate services to support people with disabilities and those whose lives are changed as a result of accidents, unemployment and disadvantage. We are committed to a workplace culture that recognises diversity, equity and human rights. We respect and value the contribution of people from all cultures, backgrounds and beliefs, including Aboriginal and Torres Strait Islander people and people with disability.
The Role
This role is internally known as “Mentor”. Base Location: Hornsby, NSW. Employment: Max term full time until June 2028. Remuneration: $68,990 per annum + Super + Salary Packaging.
As a mentor, you will be working with a diverse range of people and employer networks to achieve outcomes through ongoing coaching and support programs. The mentor will partner with job seekers to plan, secure and maintain sustainable employment through sourcing and developing enduring employer and other stakeholder relationships that generate employment opportunities. The mentor will conduct initial customer assessments, create detailed action plans and facilitate group learning activities. You will be passionate about enhancing customer experience and motivated to succeed with a proven track record in meeting KPIs, building relationships and displaying a resilient attitude.
Your experience and background in sales, administration, retail, call centre or customer service will be highly advantageous for this role. If you have a genuine interest in shaping lives and creating employment opportunities for job seekers, then we are looking for you to come and work for us! As part of this role, you will be required to travel within your region.
Essential Criteria
- Demonstrated resourcefulness to deliver skill-based training sessions to build capacity for employment.
- Ability to support job seekers to achieve their goals through employment outcomes.
- Ability to deliver effective employment solutions to local businesses.
- Excellent administration skills and ability to maintain thorough case notes.
- Local knowledge of the labour market and experience in placing clients into local employment opportunities.
- Excellent communication skills in promoting job seekers to local employers and seeking future employment opportunities.
- Satisfactory background checks including NDIS Workers Check and Working With Children Check (or willingness to obtain).
- Knowledge of and commitment to child safe standards and mandatory reporting requirements.
- Experience working within the disability service sector highly regarded.
- Current driver’s licence (minimum P2).
We are wanting to hear from candidates who enjoy providing a positive customer and client experience, thrive in a target-based environment, are motivated by exceeding their professional and personal goals and are looking for a career - not just a job. If this sounds like you, then please do not hesitate to apply today.
Culture & Benefits
Ability Options is a value-driven organisation where the people we support are at the centre of everything we do. We have built an inclusive and progressive culture at Ability Options encouraging everyone to continue to learn and develop their career whether that is through coaching and mentoring or leadership training. In return for skills and experience, our people receive a competitive remuneration package, access to Fitness passport, employee discounts, a rewards and recognition program, flexible work arrangements including RDOs and the ability to significantly increase your take-home pay with not-for-profit salary packaging.
If you are passionate and have the desire to unlock possibilities for those we support, then we would love to hear from you! Ability Options prides itself on being an equal opportunity employer. We encourage applications from all backgrounds, ages and gender as well as people who identify as Aboriginal and Torres Strait Islander peoples, and people with a disability. Ability Options is committed to the safety, wellbeing and inclusion of children and young people. All successful applicants are subject to probity and pre-employment checks. Vaccination against infectious diseases is strongly encouraged.
Employment Consultant employer: Ability Options
Ability Options is an exceptional employer located in Ashfield and Leichhardt, offering a supportive and inclusive work environment that prioritises the growth and development of its employees. With comprehensive training, flexible work arrangements, and generous salary packaging options, team members are empowered to make a meaningful impact while enjoying a competitive remuneration package and a culture that values diversity and collaboration.
