Director, Proactive Uptime & Service Excellence

Director, Proactive Uptime & Service Excellence

Full-Time On-site
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Volvo Group is seeking a Director – Uptime & Service Excellence to lead end-to-end uptime strategy and service performance for Volvo Trucks, Mack Trucks and UD Trucks across Region Australia. You will drive dealer network alignment and shift to proactive, data-driven service, with strong governance and measurable outcomes.

The role reports to the VP Service Market and focuses on improving uptime, service performance and customer experience while scaling digital service enablers and governance

Director, Proactive Uptime & Service Excellence employer: AB Volvo

Volvo Penta on the Gold Coast is an exceptional employer, offering a dynamic work environment where innovation meets marine technology. With a strong focus on employee development, you will have access to comprehensive training programs and growth opportunities within the marine industry. The collaborative culture at our Coomera/Yatala facility fosters teamwork and creativity, making it an ideal place for those passionate about marine engineering to thrive.

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Contact Details:

AB Volvo Recruitment Team