Remote Desktop Support Specialist (Windows & Mac) in Brisbane

Remote Desktop Support Specialist (Windows & Mac) in Brisbane

Brisbane Full-Time 62100 - 75900 $ / year (est.) Hybrid
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At a Glance

  • Tasks: Provide desktop and remote support for Windows and Mac users in a fast-paced environment.
  • Company: Join AARNet, a leading tech company focused on IT solutions.
  • Benefits: Gain hands-on experience, develop your IT skills, and work in a supportive team.
  • Other info: Opportunity to grow within a dynamic team and enhance your technical expertise.
  • Why this job: Kickstart your IT career while helping users solve tech issues every day.
  • Qualifications: Must be an Australian citizen with a passion for technology and problem-solving.

The predicted salary is between 62100 - 75900 $ per year.

AARNet is seeking a motivated Desktop Support Officer to build their IT career across multiple platforms in Brisbane.

The role provides desktop, telephone, face-to-face and remote support to users and sits within a fast-paced, one-team environment.

You will handle Microsoft 365 and tooling administration, deploy devices, perform routine maintenance, and log incidents in our ITSM system, escalating to Level 2/3 when needed.

Australian citizenship is required for this role.

Remote Desktop Support Specialist (Windows & Mac) in Brisbane employer: AARNet (Australia's Academic and Research Network)

AARNet is an exceptional employer that fosters a culture of innovation and collaboration, making it an ideal place for a Capacity Planning Engineer to thrive. With a commitment to employee growth, AARNet offers opportunities for professional development and the chance to work on cutting-edge network infrastructure projects that support research and education across Australia. Located in vibrant cities like Perth, Melbourne, Sydney, or Brisbane, employees enjoy a dynamic work environment that values foresight and strategic thinking, ensuring that every team member can contribute meaningfully to shaping the future of connectivity.

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Contact Details:

AARNet (Australia's Academic and Research Network) Recruitment Team

We think you need these skills to ace Remote Desktop Support Specialist (Windows & Mac) in Brisbane

Communication Skills
Attention to Detail
Time Management
Adaptability
Problem-Solving Skills
Flexibility
Sales Skills