Angle Auto Finance in Australia seeks a National Manager – Customer Advocacy to drive end-to-end financial assistance and resolutions, leading AAF and BPO teams to deliver fair, timely and compliant outcomes for vulnerable customers. You will own complaints frameworks, governance, and stakeholder engagement across regulators and external bodies.
The role requires deep experience in complaints, hardship, and regulated financial services, with proven multi-site or offshore leadership and strong
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National Lead, Customer Advocacy & Financial Hardship employer: AAF01 Angle Auto Finance
Angle Auto Finance is an exceptional employer that prioritises employee wellbeing and growth, offering a range of benefits including birthday leave, health and wellbeing leave, and a generous ergonomic equipment reimbursement. Our inclusive work culture fosters collaboration and personal development, ensuring that every team member has the opportunity to thrive while making a meaningful impact in the automotive finance industry. Located in Australia, we are committed to driving performance excellence and supporting our employees in achieving their professional goals.
