At a Glance
- Tasks: Help clients create unforgettable travel experiences and manage bookings with expert advice.
- Company: Established boutique travel company with over 20 years of success.
- Benefits: Competitive salary, performance incentives, travel discounts, and career development opportunities.
- Other info: Enjoy potential work-from-home flexibility and excellent career growth in a supportive environment.
- Why this job: Join a passionate team and make a real impact in the travel industry.
- Qualifications: Experience as a Retail Travel Consultant and strong GDS skills required.
The predicted salary is between 49500 - 60500 $ per year.
South Brisbane | Excellent Salary + Incentives | Career Development Opportunities
Are you an experienced Travel Consultant ready to take the next step in your career? Join an established boutique travel company and play a key role in the success of its newly opened retail store in a convenient South Brisbane location. This is an exciting opportunity for a passionate travel professional who thrives on delivering exceptional customer service, creating memorable travel experiences and building long-term client relationships. With strong management support, an attractive salary and incentive structure, and excellent travel benefits, this role offers the opportunity to grow your career within a successful and supportive business.
THE COMPANY
With more than 20 years of success in the travel industry, this boutique travel company has built a strong reputation for delivering personalised travel experiences and tailored itineraries to a diverse range of clients. You will join an established business that values customer relationships, quality service and the expertise of its travel consultants.
THE ROLE
- Consult with clients to understand their travel preferences, budgets, interests and requirements.
- Design and book a variety of leisure travel experiences, including international holidays, land packages, cruises and tailor-made itineraries.
- Provide expert destination knowledge, product recommendations and travel advice.
- Prepare accurate quotations, itineraries and travel documentation.
- Utilise your GDS expertise and airfare knowledge to research, price and secure suitable travel options.
- Convert enquiries into confirmed bookings through effective sales techniques and exceptional customer service.
- Build and maintain strong client relationships to encourage repeat business, referrals and long-term loyalty.
- Proactively identify opportunities to increase sales, promote relevant travel products and achieve sales targets.
WHAT'S ON OFFER
- Attractive salary package: A competitive salary with an incentive structure that rewards performance.
- Travel discounts: Enjoy discounted travel opportunities and experience the products you sell.
- Management support: Benefit from strong leadership, practical guidance and ongoing support.
- Familiarisation trips: Access excellent travel familiarisation opportunities to expand your destination knowledge and product expertise.
- Career development: Opportunities to build your skills, broaden your travel knowledge and progress professionally.
- Potential work-from-home flexibility: One day working from home may be considered for the right candidate, subject to business requirements and agreement.
- Convenient location: Work in a central South Brisbane location with convenient access to the surrounding area.
WHAT YOU'LL NEED TO SUCCEED
- Previous experience as a Retail Travel Consultant within a travel agency environment.
- Strong GDS skills and an excellent understanding of airfare pricing, fare rules and booking processes.
- Experience selling a variety of leisure travel products, including international holidays and tailored itineraries.
- Strong communication, interpersonal and customer service skills.
- Proven ability to build rapport with clients and develop repeat business.
- Excellent organisational skills, attention to detail and the ability to manage multiple bookings and client enquiries.
- A proactive, positive and results-driven attitude.
- The confidence to work independently while collaborating effectively with management and colleagues.
- Flexibility to work a six-day rotating roster in line with the store's operating requirements.
Retail Travel Consultant – Brisbane employer: AA Appointments
At AA Appointments Australia, we pride ourselves on being a leading employer in the travel recruitment sector, offering a dynamic and supportive work culture that fosters professional growth. Our Sydney-based team enjoys flexible working arrangements, ongoing training, and the opportunity to connect with top-tier clients and candidates in the travel industry. Join us to be part of a collaborative environment where your passion for travel and recruitment can thrive, all while enjoying competitive compensation and uncapped commission.
