At a Glance
- Tasks: Lead the gaming room operations and ensure top-notch customer service.
- Company: Join the vibrant team at Huntlee Tavern, a busy pub environment.
- Benefits: Enjoy a competitive salary and opportunities for career growth.
- Other info: Be part of a supportive team and thrive in a dynamic atmosphere.
- Why this job: Make an impact in a lively venue while developing your leadership skills.
- Qualifications: Experience in gaming operations and strong leadership abilities required.
The predicted salary is between 47250 - 57750 $ per year.
Huntlee Tavern is seeking an experienced and responsible Gaming Manager to join our team.
We are looking for someone with strong leadership skills, excellent customer service, and sound knowledge of gaming operations within a hotel/pub environment.
Huntlee Tavern is seeking an experienced and responsible Gaming Manager to join our team.
We are looking for someone with strong leadership skills, excellent customer service, and sound knowledge of gaming operations within a hotel/pub environment.
- Key Duties
- Manage the daily operations of the gaming room
- Supervise, train, and support gaming and venue staff
- Ensure excellent customer service is delivered to patrons
- Monitor gaming machine operations, cash handling, payouts, and reconciliations
- Maintain compliance with all gaming, liquor, AML/CTF, responsible gambling, WHS, and venue policies
- Ensure responsible conduct of gambling practices are followed at all times
- Handle customer enquiries, complaints, and incidents professionally
- Monitor gaming room presentation, cleanliness, and customer experience
- Assist with staff rostering, performance, and training requirements
- Prepare reports relating to gaming operations, revenue, incidents, and compliance
- Work closely with senior management to improve venue performance
Requirements
Applicants must have
- Relevant experience in gaming operations, gaming supervision, or venue management
- Strong knowledge of gaming compliance and responsible gambling requirements
- Current RSA and RCG/RSG certification, or ability to obtain
- Strong leadership, communication, and customer service skills
- Good cash handling, reporting, and problem-solving abilities
- Ability to work evenings, weekends, and public holidays as required
- Experience in a hotel, club, pub, or hospitality venue will be highly regarded
- Supportive hotel team environment
- Opportunity to work in a busy and established venue
- Career growth and management development opportunities
- Competitive salary package
Benefits
- Full-time stable employment
- Supportive hotel team environment
- Opportunity to work in a busy and established venue
- Career growth and management development opportunities
- Competitive salary package
- #J-18808-Ljbffr
Gaming Manager in Branxton employer: A Plus Agency
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