Front Office Leader - Guest Services & Ops in Sydney

Front Office Leader - Guest Services & Ops in Sydney

Sydney Full-Time 63000 - 77000 $ / year (est.) On-site
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At a Glance

  • Tasks: Lead the Front Office team to deliver exceptional guest experiences and smooth operations.
  • Company: Join the prestigious Ritz-Carlton in Sydney, known for luxury and excellence.
  • Benefits: Competitive salary, employee discounts, and opportunities for career advancement.
  • Other info: Dynamic work environment with a focus on teamwork and personal growth.
  • Why this job: Be a key player in creating unforgettable moments for guests at a world-class hotel.
  • Qualifications: Experience in hospitality management and a passion for outstanding customer service.

The predicted salary is between 63000 - 77000 $ per year.

The Ritz-Carlton in Sydney seeks an experienced Front Office Leader to head Bell Staff, Switchboard, Guest Services/Front Desk and Retail/Gift Shop operations. You will direct managers and staff to ensure smooth arrival/departure procedures, while continually improving guest and employee satisfaction and the department's financial performance.

As a department head, you will lead by example, drive exceptional service, manage day-to-day operations, and align teams with Hilton standards.

Front Office Leader - Guest Services & Ops in Sydney employer: 73FJU

Emirates Wolgan Valley, a Ritz-Carlton Lodge, is an exceptional employer that offers a unique blend of luxury and sustainability in one of Australia's most breathtaking locations. With a strong commitment to employee growth, a supportive work culture, and the opportunity to create memorable experiences for guests, team members are empowered to excel in their roles while enjoying comprehensive benefits and a focus on personal development. Join us in delivering unparalleled service and be part of a prestigious brand that values creativity, compassion, and excellence.

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Contact Details:

73FJU Recruitment Team

We think you need these skills to ace Front Office Leader - Guest Services & Ops in Sydney

Communication Skills
Attention to Detail
Problem-Solving Skills
Adaptability
Time Management
Leadership Skills
Customer Service