Be the Heart of Our Dental Practice – Office Manager
Are you a confident, organised, and people-focused professional ready to take the next step in your career?
Join the team at 7 Pearls Dental in Wickham, where your leadership will go far beyond administration — you'll be the trusted coordinator of our practice operations and the driving force behind an exceptional patient experience.
Why 7 Pearls Dental?
At 7 Pearls Dental, we do things differently. We're not about high patient turnover or rushed appointments — we're a modern dental practice that takes pride in providing high-quality, personalised care in a calm and supportive environment.
Here's what makes us special:
- We prioritise quality over volume, giving patients and staff the time and attention they deserve.
- You'll work with a close-knit, supportive team that truly values communication, trust, and professional growth.
- Our clinic is equipped with state-of-the-art dental technology, supporting orthodontics, implants, cosmetic and surgical dentistry.
- You'll be part of a workplace that values your leadership, initiative, and ideas.
- Located in the heart of Wickham, our practice is easily accessible and surrounded by local amenities.
About the Role –Receptionists/ Office Manager
As our Receptionist/Office Manager, you will be the backbone of the practice — overseeing both patient care and day-to-day operations. You'll ensure everything runs smoothly behind the scenes while supporting and inspiring our team to deliver an exceptional standard of service.
Your responsibilities will include:
- Consumable ordering
- Leading and supporting the reception and admin team
- Managing staff schedules, rosters, and performance
- Coordinating patient appointments and overseeing smooth daily workflows
- Processing payments, health fund claims, and financial reporting
- Ensuring compliance with dental regulations and practice policies
- Acting as the main point of contact for both patients and staff by answering queries via email and phone calls
- Identifying and implementing improvements for efficiency and patient satisfaction
About You
We're looking for someone who's as passionate about people as they are about creating a well-run practice. You are:
- Experienced in office/practice management (dental or healthcare preferred)
- A confident leader with excellent communication skills
- Highly organised, detail-oriented, and able to multitask with ease
- Proactive and solutions-focused, always looking for ways to improve processes
- Professional, approachable, and committed to creating a positive experience for patients and staff alike
A background in dental reception or dental assisting is highly valued, but not necessary as we would provide training and protocols.
What We Offer
- A supportive and positive team culture where your contribution is recognised
- Ongoing training and professional development opportunities
- Exposure to cutting-edge dental technology and a wide variety of treatments
- Opportunities to grow within a progressive, patient-centered practice
- Prime Wickham location — easy to get to, with great cafes nearby!
