AC Hotels in Melbourne, part of Marriott International, seeks a Front Office Manager to lead daily operations, supervise Front Desk staff, and ensure exceptional guest service.
The role includes guest check-in/out, handling enquiries and complaints, and building guest relations to support revenue goals. OPERA experience preferred; Australian working rights required; full-time on-site.
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Front Office Lead - Guest Experience & Operations in Melbourne employer: 66YKJ
AC Hotels by Marriott in Melbourne's Southbank is an exceptional employer, offering a vibrant work culture that prioritises guest service excellence and employee development. With a commitment to career growth within a global luxury brand, team members benefit from comprehensive training programs and the opportunity to shape memorable guest experiences in a dynamic environment. The location provides a unique blend of urban excitement and professional opportunities, making it an ideal place for passionate hospitality professionals.