Senior Forward Deployed Engineer in Sydney

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Technical depth required. Architectural judgment expected. Salesforce is hiring Senior Forward Deployed Engineers — the Technical Builders, responsible for deciding that leads who design, build, and deploy the most complex agentic AI solutions directly inside enterprise customer environments. You'll lead technical delivery on your team, mentor the next wave of engineers, and set the engineering standards that define how agentic AI gets deployed at scale.

Partnering closely with a Deployment Strategist, you'll own outcomes end-to-end, from architecture decision to production. Your passion for well-crafted software that solves real problems will be supported by best-in-class AI tools and a team of talented builders around you.

Technical Ownership:

• Partner with a Deployment Strategist to own customer outcomes end-to-end.
• You're the senior technical authority in the room, ensuring deliverables meet the highest engineering standards.

AI-Supported Engineering:

• Cursor, Claude, and Salesforce coding products like Vibes are embedded in your daily workflow.
• The conventions and patterns you develop tend to propagate through the team.

Roadmap Influence:

• Your field experience routes directly to Product and Engineering.
• The gaps you hit and the edge cases you encounter in real life customer environments become the features they ship.

Continuous Innovation:

• You're expected to stay at the forefront - piloting emerging AI tools, experimenting with new models and frameworks, and sharing what you learn with your team and customers.

What You'll Actually Be Building:

• Own end-to-end build and deployment of agentic AI solutions for Salesforce's most strategic customers.
• Design and ship agentic systems on the Agentforce platform.
• Own the data lifecycle: model design, processing pipelines, and data readiness for AI applications.
• Resolve the technical blockers that other engineers can't.
• Build and maintain agent performance dashboards and customer KPI reporting.
• Develop proofs-of-concept and MVPs quickly.
• Mentor other Engineers through code reviews, pair sessions, and shared work.

You're Our Senior Forward Deployed Engineer If:

• You have 6+ years of software engineering or technical delivery experience.
• You have a degree in Computer Science or a related field.
• You're an expert in at least one of Python, JavaScript/TypeScript, Java, or Apex.
• You have deep experience in data modeling, processing, and analytics.
• You bring deep Salesforce platform expertise.
• You have an entrepreneurial, get-things-done mindset.
• You communicate clearly and credibly with engineering peers and stakeholders.
• You're excited to travel ~25% of the time.

Nice-to-Haves:

• Salesforce certifications.
• Familiarity with DevOps/CI-CD practices.
• Experience architecting multi-cloud, multi-system enterprise AI solutions.
• Open-source contributions or published technical writing.

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best.