Senior Customer Success Manager β€” AI-Driven Strategy & ROI in Melbourne

Senior Customer Success Manager β€” AI-Driven Strategy & ROI in Melbourne

Melbourne Full-Time 90000 - 110000 $ / year (est.) On-site
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At a Glance

  • Tasks: Drive strategic outcomes and align customer goals with Salesforce solutions.
  • Company: Salesforce Melbourne, a leader in AI-driven customer success.
  • Benefits: Flexible office arrangements and a collaborative work environment.
  • Other info: In-office three days a week with opportunities for career advancement.
  • Why this job: Make a real impact in the Financial Services sector with innovative AI solutions.
  • Qualifications: Experience in customer success management and stakeholder engagement.

The predicted salary is between 90000 - 110000 $ per year.

Salesforce Melbourne is seeking a Senior Customer Success Manager to drive strategic outcomes for the Financial Services segment.

You will act as a primary partner, aligning customer goals with Salesforce solutions across multi-org environments to maximize adoption and ROI.

In-office three days per week, with flexible office arrangements.

The role emphasizes executive stakeholder management, complex program delivery, and governance of AI-enabled workflows to ensure value delivery.

Senior Customer Success Manager β€” AI-Driven Strategy & ROI in Melbourne employer: 612 Sfdc Australia Pty. Ltd.

Salesforce is an exceptional employer that champions innovation and inclusivity, making it a prime choice for professionals eager to thrive in the evolving landscape of AI and enterprise solutions. With a strong focus on employee growth, comprehensive benefits like private health insurance and education reimbursement, and a vibrant work culture that values collaboration and diversity, Salesforce empowers its team members to drive meaningful change while enjoying a fulfilling career in Australia’s dynamic tech environment.

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Contact Details:

612 Sfdc Australia Pty. Ltd. Recruitment Team

We think you need these skills to ace Senior Customer Success Manager β€” AI-Driven Strategy & ROI in Melbourne

Customer Success Management
Stakeholder Management
Strategic Planning
Program Delivery
Governance
AI-Enabled Workflows
Value Delivery