At a Glance
- Tasks: Coordinate customer enquiries and ensure a smooth experience for all.
- Company: Join 4Doors, a leader in premium garage door solutions.
- Benefits: Enjoy a supportive team environment and opportunities for growth.
- Other info: Dynamic role with a focus on teamwork and professional development.
- Why this job: Be the friendly face that makes a difference in customer experiences.
- Qualifications: Experience in administration or customer service is a must.
The predicted salary is between 40500 - 49500 $ per year.
You're the person who brings order to a busy day. Working with the office and wider operations team, you'll help turn customer enquiries into a smooth, well-coordinated experience. At 4Doors, we create premium garage door and entrance solutions, and we're looking for an accomplished administrator to bring care, quality and professionalism to our office team.
Key responsibilities
- Being a welcoming, professional first point of contact for customers
- Managing calls, emails and enquiries with confidence and care
- Supporting bookings, scheduling and communication between teams
- Keeping customer records, orders and documentation accurate and current
- Following up outstanding actions and keeping customers informed
- Spotting opportunities to improve how the office works
About you
- Proven experience in administration, office coordination or customer service
- Excellent organisation and the ability to manage competing priorities
- Clear communication and a professional phone manner
- Confidence using office software and learning new systems
- Accuracy, initiative and ownership of your work
- A team mindset—you help others succeed and follow through when it counts
- Experience in building, trade services, manufacturing or premium products would be valuable
About us
4Doors creates premium garage door and entrance solutions.
Customer Experience Administrator employer: 4Ddoors
At 4Ddoors, we pride ourselves on being an exceptional employer, offering a supportive and innovative work environment in our dedicated Mulgrave production facility. Our team members enjoy the satisfaction of crafting premium, custom-made products while receiving tailored training and opportunities for professional growth. With a strong focus on quality and craftsmanship, we foster a culture that values attention to detail and teamwork, making every day rewarding and meaningful.
