At a Glance
- Tasks: Lead and develop high-performing teams across iconic venues while crafting memorable guest experiences.
- Company: Join 4 Pines, a vibrant brand known for great beer and community spirit.
- Benefits: Enjoy competitive pay, career growth, and the chance to work with passionate hospitality professionals.
- Other info: Dynamic role with opportunities for travel and continuous improvement.
- Why this job: Make a real impact in hospitality while having fun and building connections.
- Qualifications: Proven experience in hospitality management and a passion for outstanding customer service.
The predicted salary is between 63000 - 77000 $ per year.
At 4 Pines, we're all about great beer, great food and even better people. We're looking for a Hospitality Operations Manager to lead three iconic venues in our hospitality portfolio: 4 Pines Manly, 4 Pines Truck Bar and 4 Pines Torquay.
Working closely with our Venue Managers, you'll support, coach and develop high-performing teams, bring fresh ideas to life and help deliver the kind of guest experience that leaves a lasting impression on our guests. This role is also a part of the wider hospitality network in the Asahi Beverages family, which means access to a network of talented and passionate hospitality professionals who take what we do seriously, but never take ourselves. Whether it's crafting memorable experiences, supporting our communities or sharing a great beer with mates, we're here to brew better moments together.
Key responsibilities
- Lead and develop Venue Managers, building a fun, inclusive and high-performing culture across the team
- Set clear expectations and drive accountability across the portfolio
- Deliver sustainable revenue growth, profitability and strong commercial performance
- Support venues to execute annual plans and key business priorities
- Create activations and new revenue opportunities that increase visitation, spend and engagement
- Uphold 4 Pines brand standards across all venues, ensuring the customer experience, presentation and operations consistently reflect the brand
- Partner with Marketing, Sales, People & Culture and other key stakeholders
- Improve operational efficiency through consistent systems, technology and smarter ways of working
- Maintain high standards across safety, compliance, and licensing
- Challenge existing ways of working and encourage continuous improvement
About you
- An experienced hospitality operator with a strong track record of leading Venue Managers and management teams
- A hands-on and visible leader who enjoys coaching people and building capability
- Commercially astute, with experience managing budgets, revenue, labour, costs and overall business performance
- Passionate about hospitality, brand experiences, and outstanding customer service
- A strong communicator and natural connector who can build trusted relationships across a broad stakeholder group
- Experienced in liquor licensing, food safety and operational compliance
- Able and willing to travel interstate regularly
Hospitality Operations Manager in Sydney employer: 4 Pines Brewing Company
4 Pines Brewing Company is an exceptional employer located in the vibrant city of Sydney, offering a dynamic work culture that prioritises collaboration and innovation. As a Multi-Venue Hospitality Leader, you will have the opportunity to develop your leadership skills while working alongside passionate teams dedicated to delivering outstanding guest experiences. With a focus on employee growth and sustainable revenue strategies, 4 Pines fosters an environment where your contributions are valued and rewarded.
