Office Administration Role (Casual)

We are a locally owned and operated business supporting the Swimming Pool industry across Newcastle, Lake Macquarie, Port Stephens and the Lower Hunter.

Our business operates a little differently to the traditional pool industry. We offer a broad range of services and support functions, creating variety in our day-to-day operations and a more engaging work environment for our team.

We pride ourselves on maintaining a professional, supportive and positive workplace culture. Clear communication, teamwork and pride in our work are important to us, while still keeping the environment friendly and down-to-earth.

We provide strong in-house training, systems and ongoing support, and for those who want to grow with the business, opportunities for further development are available over time.

As a growing company, we offer stability, variety and the chance to build a long-term role as the business continues to evolve.

Qualifications & experience

• Strong computer literacy and confidence using day-to-day office systems
• Professional and friendly telephone manner when dealing with customers
• A professional yet easy-going attitude, able to fit into a positive team culture
• High level of attention to detail, with a focus on accuracy
• Ability to complete timely and accurate data entry and maintain records
• Honest, reliable and able to demonstrate integrity in all aspects of the role
• Xero experience is a bonus, but not essential
• Marketing or social media skills are a bonus, but not essential

Tasks & responsibilities

• General administrative duties, working closely alongside the existing admin team
• Monitoring and auditing stock levels, including purchasing and supplier coordination
• Invoicing and follow-ups using Xero
• Preparing quotes using job management software (training provided)
• Booking, scheduling and coordinating jobs
• Filing, reconciliation and general record keeping
• Liaising with clients, suppliers, partners and internal team members

Role Structure:

• Set working days each week (2–3 days initially), with the potential to increase days as workload grows
• Some flexibility around start and finish times, with mornings being an important operational period
• Structured flexibility around work days and hours to support school commitments
• A fresh, dynamic and supportive work environment
• Opportunity to own the role, with scope to build, improve and add value
• Some work-from-home flexibility once established in the roleOngoing training and development opportunities available

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