Technical Support Specialist in Sydney

Technical Support Specialist in Sydney

Sydney Full-Time 63000 - 77000 $ / year (est.) On-site
2

At a Glance

  • Tasks: Assist patients and healthcare professionals with Dexcom CGM products and troubleshoot issues.
  • Company: Join Dexcom, a leader in innovative medical technology.
  • Benefits: Flexible hours, competitive pay, and ongoing training opportunities.
  • Other info: Dynamic team environment with opportunities for career advancement.
  • Why this job: Make a real difference in people's lives by supporting vital health technology.
  • Qualifications: Strong communication skills and a passion for helping others.

The predicted salary is between 63000 - 77000 $ per year.

Dexcom is seeking a Technical Support Specialist to assist patients, families and healthcare professionals with Dexcom CGM products.

You will troubleshoot issues across smartphones, insulin pumps and other medical devices, guiding users through setup and app navigation via phone and email.

You will document interactions in CRM systems and coordinate with internal teams.

You will stay current on product updates, participate in ongoing training, ensure compliance with Quality System and regulatory

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Technical Support Specialist in Sydney employer: 22 Australasian Medical & Scientific Limited

At Dexcom, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. As a Senior Enterprise Applications Developer, you'll have access to comprehensive benefits, global growth opportunities, and the chance to make a meaningful impact in the medical devices industry, all while working in a supportive environment that values continuous learning and development.

2

Contact Details:

22 Australasian Medical & Scientific Limited Recruitment Team

We think you need these skills to ace Technical Support Specialist in Sydney

Technical Troubleshooting
Customer Service
Communication Skills
CRM Systems
Product Knowledge
Quality System Compliance
Regulatory Knowledge