Customer Service & Administration Team Lead in Sydney

Customer Service & Administration Team Lead in Sydney

Sydney Full-Time 63000 - 77000 $ / year (est.) On-site
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At a Glance

  • Tasks: Lead a high-performing team to deliver exceptional customer service and improve processes.
  • Company: Join KONE, a leader in the lift and escalator industry, based in Mascot, Sydney.
  • Benefits: Competitive salary, career development opportunities, and a supportive work environment.
  • Other info: Dynamic role with opportunities for growth and innovation.
  • Why this job: Make a real impact by driving excellence in customer service and administration.
  • Qualifications: Experience in customer service leadership and strong communication skills.

The predicted salary is between 63000 - 77000 $ per year.

KONE is seeking a Customer Service & Administration Team Leader in Mascot, Sydney, to lead and develop a high-performing team delivering exceptional service to internal and external customers.

You will report to the National Customer Service & Administration Manager, driving strategy execution, monitoring KPI/SLA targets, and continuously improving processes while maintaining compliance with global procedures.

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Customer Service & Administration Team Lead in Sydney employer: 201 KONE Elevators Pty Ltd

KONE is an exceptional employer that prioritises employee growth and development, offering a supportive work culture where teamwork and communication thrive. Located in Sydney, our team enjoys competitive benefits, including a base salary, car allowance, and performance incentives, all while contributing to a global leader in the industry dedicated to delivering outstanding service experiences.

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Contact Details:

201 KONE Elevators Pty Ltd Recruitment Team

We think you need these skills to ace Customer Service & Administration Team Lead in Sydney

Communication Skills
Problem-Solving Skills
Leadership Skills
Customer Service
Attention to Detail
Team Development
Team Leadership