Member Support Consultant in Sydney

Responsibilities:

• Proactively contribute to club sales budget utilising sales promotions and referrals campaigns.
• Generating and converting high-quality sales leads through community outreach, seeking referrals and the identification of new business opportunities.
• Achieving the required number of lead contacts via telephone to maximise sales opportunities.
• Providing sales presentations and tours to prospective members.
• Creating great member journeys via positive and personalised interactions.
• Achieving successful outcomes to enquiries.
• Opening and closing the club as per the club roster.
• Active involvement in member retention programs, inspiring members to continue their fitness journey.
• Regular service calls to new and existing members to keep them engaged in their journey - recommending club-based products that would boost their results and amplify their experience.

Requirements:

• Current First Aid & CPR certificate.
• A problem-solving mindset - you can provide solutions that meet the needs of our potential members.
• A gift for communication - you can talk to anyone with ease, and inspire them to take action.
• Drive - you are goal-focused and continuously looking for new ways to excel yourself.
• A team player - you can rally through the hard times and celebrate personal and team success.
• Customer focused - you can build rapport with people of all backgrounds and are motivated to help them achieve their goals.

What we can offer you:

• A career in fitness is anything but ordinary. At Fitness First, the work you do every day has real impact - helping people feel stronger, more confident and more energised in every part of their lives. In return, we make sure you’re supported to grow, succeed and enjoy the journey.
• Base salary + uncapped commission, with realistic earnings of $65K+.
• A complimentary Platinum Fitness First membership.
• Anniversary leave and an additional gym membership for friends or family through our Recognition for Service Awards.
• Being part of a high-energy team that celebrates wins, backs each other and thrives on helping members achieve incredible results.
• Clear pathways into leadership, with opportunities to grow your career across Fitness & Lifestyle Group - Asia Pacific’s largest diversified fitness group and its leading fitness brands.

About Fitness First:

A globally recognised leader in the fitness sector, Fitness First currently operates 51 Australian clubs across New South Wales and Victoria. We believe that fitness inspires people to excel - it takes courage, determination, and dedication. Working with Fitness First is more than just a paying job. It's the start of a career that will allow you to empower thousands to put themselves First and lead fearless and extraordinary lives. As an employer, we are on a mission to uncover exceptional talent and nurture, develop and celebrate our employees.

Our Commitment to Diversity and Inclusion:

At Fitness and Lifestyle Group we bring positive energy and attitude to work every day, we are proud of who we are and who we work for. We don't just accept individuality; we encourage it and acknowledge the value diversity and inclusivity brings to our organisation. We pride ourselves on empowering our team to be their authentic selves at work. We welcome applications from Aboriginal and Torres Strait Islander People, people of all ages, race, sex, intersex status, gender identity, sexual orientation, people with a disability and from other diverse backgrounds.