Customer Service Support Officer in Maribyrnong

Customer Service Support Officer in Maribyrnong

Maribyrnong Full-Time On-site
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2 year contract, then opportunity for progression

Great Project Management, Supply Chain or Business Graduate starting role

Hybrid - 4 days office and one WFH in a Successful, Stable and Growing Business

The Opportunity

Our client is a medium-sized, fast-growing business operating in the bulk lubricant and chemicals industry. Due to continued growth, they are seeking a highly organised Customer Service and Supply Chain Support team member to join their Footscray office.

Reporting to the Customer Service Manager, this is a varied role supporting administration, order processing, supplier and customer liaison, road freight coordination, reporting, planning and broader team activities. It would suit a recent graduate or early-career professional who enjoys detail, coordination, variety and learning how a busy operational business works.

Suppy Chain/Customer Service Support

  • 2 year contract, then opportunity for progression
  • Great Project Management, Supply Chain or Business Graduate starting role
  • Hybrid - 4 days office and one WFH in a Successful, Stable and Growing Business

What you will be doing

  • Processing orders, entering data accurately and liaising with suppliers and customers.
  • Coordinating and organising road freight requirements.
  • Preparing, reviewing and analysing month-end data, as well as daily, weekly and monthly reports.
  • Assisting with planning, forecasting and day-to-day operational coordination.
  • Completing general administration and office support duties.
  • Supporting the wider team where required, with the opportunity to learn new skills across the business.

About you

  • Tertiary qualifications in supply chain, logistics, project management or a similar discipline, ideally suited to a new or recent graduate.
  • Strong planning and coordination skills.
  • Good Excel capability, sound numeracy skills and confidence working with data.
  • High attention to detail and a commitment to accuracy.
  • Excellent written and verbal communication skills, with the ability to build productive relationships with customers, suppliers and colleagues.
  • The ability to maintain confidentiality and manage multiple priorities.
  • Flexibility, adaptability and a positive approach to seeing every task as an opportunity to learn and grow.
  • The ability to work effectively in a fast-paced, dynamic environment.

Why this role?

If you are detail-focused, enjoy project-style work and like the variety that comes with customer service, supply chain coordination and administration, this could be an excellent first or second career step. You will be working close to the operational flow of the business, supporting customers, suppliers and the internal team while building practical commercial experience.

Customer Service Support Officer in Maribyrnong employer: 1st Executive

1st Executive in Melbourne is an exceptional employer that fosters a dynamic and collaborative work culture, empowering employees to take ownership of their sales strategies and drive meaningful growth. With a strong focus on professional development, team members are encouraged to pursue continuous learning and advancement opportunities, while enjoying the benefits of a supportive environment that values innovation and results. The vibrant Melbourne location offers a unique blend of urban lifestyle and business connectivity, making it an ideal place for ambitious professionals to thrive.

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Contact Details:

1st Executive Recruitment Team