Retention and Sales Consultant in Melbourne

Retention and Sales Consultant in Melbourne

Melbourne Full-Time 61500 - 61500 $ / year (est.) Hybrid
1

At a Glance

  • Tasks: Engage with customers through calls, promoting energy solutions and building lasting relationships.
  • Company: Fast-growing Australian energy company focused on customer care and quality service.
  • Benefits: Competitive salary, uncapped commission, free snacks, and hybrid work options.
  • Other info: Enjoy regular staff parties and a dynamic work environment.
  • Why this job: Join a supportive team and accelerate your career in the energy sector.
  • Qualifications: Sales experience, strong communication skills, and a passion for customer service.

The predicted salary is between 61500 - 61500 $ per year.

Established in 2015, we are a new energy company currently servicing New South Wales, Victoria, Queensland, Tasmania and South Australia. We are a 100% Australian based workforce and provide energy that reflects the real cost of doing business whilst providing our customers confidence and peace of mind that we care about them.

Due to recent growth in our business, 1st Energy is now seeking experienced Sales Consultants to assist in the success of this critical function of our business. We are looking for proactive sales professionals who will thrive in a new and growing retailer environment, where there is a real opportunity to accelerate your career growth. If this sounds like you apply now as we are looking to fill these roles immediately.

The role:

  • Warm inbound calls promoting 1st Energy's products and services to existing & potential customers to maintain growth of customer base.
  • Outbound calls to customers who have churned out.
  • Identify and secure sales opportunities by offering value add services to our customers.
  • End to end customer management and relationship building.
  • Identify customer concerns, resolve any issues which arise, elevate through the relevant channels when required.

In return you will receive:

  • $61.5k base salary + industry leading uncapped commission
  • Free snacks & soft drinks (our kitchen is stocked up each week)
  • Regular after work drinks and staff parties

To be successful:

  • Results driven individual with the ability to meet targets and have a passion for sales.
  • Experience in a similar role in a sales environment is essential.
  • Strong communication skills demonstrating empathy and understanding.
  • The ability to relate effectively with individuals at all levels, thriving in a team environment.
  • Good computer skills including navigation and the ability to grasp new systems and technologies.
  • The ability to work under pressure and maintain a positive attitude.
  • Initiative, problem solving skills and ability to learn complex processes.
  • Ability to work with a sense of urgency and a commitment to quality.

What makes 1st Energy a great fit for you?

You will be part of a fast-growing team that provides quality customer experience. Our team has years of experience in the retail energy industry, here in Australia and internationally and have now come together to build a better energy partner for the Australian people. If you like working with a generous, supportive, high-performing team, 1st Energy is where you want to be!

Can you work from home?

Once you are fully trained, we offer a hybrid work schedule, allowing you to work remotely up to three days per week.

Retention and Sales Consultant in Melbourne employer: 1st Energy

1st Energy is an exceptional employer that fosters a collaborative and supportive work environment, making it an ideal place for Credit & Collections Specialists looking to make a meaningful impact in the energy sector. With a strong focus on employee growth and development, team members are encouraged to enhance their skills while contributing to customer service excellence across multiple states. Enjoy the benefits of working in a proactive team that values compliance and innovation, all while being part of a rapidly growing company in the dynamic energy retail market.

1

Contact Details:

1st Energy Recruitment Team

We think you need these skills to ace Retention and Sales Consultant in Melbourne

Communication Skills
Adaptability
Problem-Solving Skills
Time Management
Organizational Skills
Teamwork
Flexibility