Global Service Desk Team Lead

Global Service Desk Team Lead

Full-Time 82800 - 101200 $ / year (est.) Hybrid
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At a Glance

  • Tasks: Lead and coordinate IT service desk operations across global teams.
  • Company: Join 100 Fitness and Lifestyle Group, a leader in health and wellness.
  • Benefits: Enjoy hybrid work, ongoing training, and career growth opportunities.
  • Other info: Be part of a supportive culture focused on innovation and excellence.
  • Why this job: Make an impact by leading a dynamic team in a fast-paced environment.
  • Qualifications: Proven IT leadership, Jira Service Management skills, and ITIL 4 knowledge.

The predicted salary is between 82800 - 101200 $ per year.

100 Fitness and Lifestyle Group Bidco Pty Ltd is seeking a Service Desk Team Lead to run operations across onshore and offshore teams.

You will coordinate incidents, coach engineers and manage the backlog in alignment with project priorities.

The role requires IT leadership experience, Jira Service Management proficiency, and strong ITIL 4 knowledge. Hybrid work setup and ongoing professional development are offered.

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Global Service Desk Team Lead employer: 100 Fitness and Lifestyle Group Bidco Pty Ltd

At Fitness & Lifestyle Group, we pride ourselves on fostering a dynamic and inclusive work culture that encourages creativity and collaboration. As a Senior Ecommerce Product Designer, you'll have the opportunity to make a significant impact on our web experiences while enjoying comprehensive benefits, professional development opportunities, and a supportive environment that values your growth. Located in Australia, we offer a unique chance to be part of a leading company in the fitness industry, where your contributions will help shape the future of our brands.

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Contact Details:

100 Fitness and Lifestyle Group Bidco Pty Ltd Recruitment Team

We think you need these skills to ace Global Service Desk Team Lead

IT Leadership Experience
Jira Service Management Proficiency
ITIL 4 Knowledge
Incident Coordination
Team Management
Coaching Skills
Backlog Management