Operations Officer in Port Hedland

Step into a pivotal role at Rivtow Marine, a trusted leader in towage operations, known for innovation and operational excellence. Benefit from an attractive salary package, and opportunities for career growth. Enjoy job security, ongoing professional training, and the opportunity to be a part of a dynamic team.

Riverside Marine, a subsidiary of Bhagwan Marine Limited, is one of Australia's leading marine companies. The company operates over 50 vessels across its business units encompassing Rivtow Marine, Riverside Industrial Sands, Riverside Ship Management, Riverside Oceanic, and Magnetic Island Ferries. Our dedicated and experienced team are leading our business forward into the future through an unwavering commitment to quality and safety.

With a new Regional Manager leading our Port Hedland operations, we are focused on building a strong, positive and energetic team to support the next stage of growth for the region. As part of the Riverside Marine Group, Rivtow Marine is at the forefront of towage services in Australia. Our business is committed to delivering safe and efficient towage solutions that support some of the world's busiest ports, including Port Hedland. With a focus on innovation and exceptional service, we pride ourselves on maintaining the highest standards across our fleet and operations.

Rivtow Marine is looking for a full-time Operations Officer based in Port Hedland, WA.

Key Responsibilities

• Support the operations team across a range of tasks
• Develop and prepare operational reports including operational statistics for the Operations Superintendent
• Communication with client marine operations and scheduling team, contractors and other port user stakeholders for day-to-day operations. There may be an on call requirement
• Work with the client, Rivtow fleet and the shoreside team to facilitate safe, reliable daily operation of vessels and associated infrastructure
• Support the team in the planning and implementation of training programs, as per training strategy
• Attend vessel inspections, as required
• Prepare agenda, minutes and attend scheduled meetings as required

You will need:

• Experience in the marine industry, towage, and/or port operations, whilst not essential, will set you apart
• Demonstrated flexibility and problem solving ability
• Proven ability to deliver results within agreed time frames
• Hold an MSIC or be able to obtain an MSIC
• Strong computer capability and excellent numeric skills

This is an ideal position for someone with a genuine enthusiasm for the marine industry with opportunity for career progression over time. We invite you to ask whichever questions you wish to help you make the right decision.

Rivtow Marine is an equal opportunity employer and provides industry competitive salary packages with appropriate allowances and benefits that recognise the location of the role. Employment is subject to satisfying minimum requirements; a pre-employment medical including drug and alcohol screening and evidence of right to work permanently in Australia.

Applications will close 16th November 2026. We reserve the right to close this position at any time.

About Us: Rivtow Marine is now proudly part of Bhagwan Marine, one of Australia's leading marine services providers. While our heritage dates back to 1926, our commitment to delivering safe, reliable and high-quality towage and harbour services remains as strong as ever. As part of Bhagwan Marine's national network, we continue to offer flexible, innovative service models that ensure our clients receive the right vessels, the right crews, and the right support for their operational needs. Operating 24/7, 365 days a year, we manage Australia's largest towage fleet, including 18 tugs in Port Hedland, Western Australia, and all marine services for BMA in Hay Point, Queensland. Our focus on safety, operational excellence and long-term partnerships continues to define who we are, now strengthened by the scale, capability and vision of Bhagwan Marine.