Operations Superintendent

Step into a pivotal role at Rivtow Marine, a trusted leader in towage operations, known for innovation and operational excellence. Benefit from an attractive salary package, and opportunities for career growth. Enjoy job security, ongoing professional training, and the opportunity to be a part of a positive high energy team.

Riverside Marine, a subsidiary of Bhagwan Marine Limited, is one of Australia’s leading marine companies. The company operates over 50 vessels across its business units encompassing Rivtow Marine, Riverside Industrial Sands, Riverside Ship Management, Riverside Oceanic, and Magnetic Island Ferries. Our dedicated and experienced team are leading our business forward into the future through an unwavering commitment to quality and safety.

With a new Regional Manager leading our Port Hedland operations, we are focused on building a strong, positive and energetic team to support the next stage of growth for the region. As part of the Riverside Marine Group, Rivtow Marine is at the forefront of towage services in Australia. Our business is committed to delivering safe and efficient towage solutions that support some of the world’s busiest ports, including Port Hedland. With a focus on innovation and exceptional service, we pride ourselves on maintaining the highest standards across our fleet and operations.

Rivtow Marine is seeking to appoint an Operations Superintendent.

Location: Port Hedland, WA

Employment Type: Full Time Residential Role (no FIFO)

Salary package: Attractive salary package including relocation allowance, living support, and travel benefits (where eligible)

Position: Rivtow Marine is looking for a full-time Operations Superintendent (Marine) based in Port Hedland, WA. Reporting directly to the Regional Manager, this role is responsible for overseeing operations and supporting a large fleet of escort and harbour tugs at the world’s busiest export port.

Key responsibilities:

• Work closely with the QHSE department, driving safety performance and coaching others in high safety awareness
• Leading and developing a high-performing team to deliver operational excellence
• Key interface between shore based and on water teams
• Work closely with the clients scheduling team to ensure vessel availability and redundancy to meet towage demands
• Assisting the technical team to identify and schedule maintenance opportunities across the fleet
• Ensuring compliance with ISM/ISO/Class/AMSA legislation, management systems, and practices
• Overseeing shipboard systems and operational standards
• Manage on water training campaigns including a highly successful Mates to Masters programmes
• Assist in incident investigations across the business unit
• Delivering results aligned with customer and project expectations
• Represent the business units at various industry forums across the Port

About You:

To stand out, you will have tertiary qualifications in Maritime ideally with experience as a Master with a minimum of 5 years’ operating in the commercial marine industry. An understanding of tugboats and the complexity of towage, along with proven experience in vessel management and/or maintenance roles, will also be essential.

The following skills and background will also be highly valued:

• Experience operating in a towage fleet or similar marine environment
• Sound understanding of ISM/ISO/Class/AMSA legislation, management systems, and practices
• Knowledge of shipboard systems and computer-based planned maintenance systems (e.g. Sertica)
• High-level safety awareness with the ability to lead and coach others
• Demonstrated flexibility and resilience in handling complex issues and solving problems effectively
• Strong written and verbal communication skills, with the ability to communicate at all levels
• Strong customer service skills with the ability to identify, maintain and build key relationships

As our ideal candidate, you will possess strong leadership and organisational skills with an ability to develop a high-performing team. Your exceptional communication and stakeholder management skills, combined with your vibrance, reliability, and passion for excellence, will make you a perfect fit for our team.

This is an exciting opportunity for a dynamic professional to join Rivtow Marine, where your expertise will contribute to the success of Australia’s premier towage operation while developing your career with strong potential for future career progression.

Essential Qualifications, Experiences & Capability:

• Familiar with Class and Flag State / AMSA Rules and Regulations
• High level of safety awareness and ability to lead / coach others to high safety performance
• Ability to obtain and hold a Maritime Security Identification Card (MSIC)

Desirable Competencies and Characteristics:

• Marine background as either a Master or Chief Engineer
• Proven ability to lead, direct and deliver results within agreed time frames
• Strong focus on continuous improvement and learning
• Strong team player and the ability to work autonomously
• Demonstrates behaviors and actions that reflect the values and vision of Rivtow Marine in their approach to work

Rivtow Marine is an equal opportunity employer and provides industry competitive salary packages with appropriate allowances and benefits that recognise the location of the role.

Rivtow Marine is now proudly part of Bhagwan Marine, one of Australia’s leading marine services providers. While our heritage dates back to 1926, our commitment to delivering safe, reliable and high-quality towage and harbour services remains as strong as ever.

As part of Bhagwan Marine’s national network, we continue to offer flexible, innovative service models that ensure our clients receive the right vessels, the right crews, and the right support for their operational needs. Operating 24/7, 365 days a year, we manage Australia’s largest towage fleet, including 18 tugs in Port Hedland, Western Australia, and all marine services for BMA in Hay Point, Queensland.

Our focus on safety, operational excellence and long‑term partnerships continues to define who we are, now strengthened by the scale, capability and vision of Bhagwan Marine.