Leidos Australia is seeking an Incident, Problem and Change Manager to govern ITSM processes within a ServiceNow environment. You will ensure rapid restoration of IT services, root-cause analysis, and controlled changes with minimal business risk.
You will collaborate with government and vendor teams, produce governance reporting, and help maintain compliance with ITIL best practices and contractual obligations. Ideal applicants have ITIL 4 Foundation and experience in regulated environments.
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Senior ITSM Incident, Problem & Change Lead in Canberra employer: 00160 Leidos Australia Pty Ltd.
Leidos Australia is an exceptional employer that prioritises meaningful work and employee growth, offering a flexible work environment tailored to individual needs. With a strong commitment to wellbeing, professional development, and a collaborative culture, employees are empowered to contribute to nationally significant projects while enjoying unique benefits like Life Days and access to extensive learning resources. Join a team where your contributions are recognised, and your career can flourish in a supportive and innovative atmosphere.
Contact Details:
00160 Leidos Australia Pty Ltd. Recruitment Team
